Lights gone out unexpectedly?

Help when a lighting fault needs an electrician

A lighting problem may affect one fitting, one room or a number of circuits. The symptoms alone do not establish the cause. Tell us what has stopped working and whether any other electrical equipment is affected, and an available partner can assess the fault on site.

Does this sound familiar?

• Several lights have stopped working together.
• A lighting circuit keeps switching off.
• A switch or fitting is damaged.

What to tell us when you call

• Which rooms or areas have lost lighting.
• Whether sockets or other equipment are also affected.
• Your postcode and any access arrangements the electrician should know.

We check the availability of independent electrician partners for your postcode. We speak with you to confirm the arrangements before a callout goes ahead. If nobody is available, we’ll tell you.