FIND THE RIGHT HELP
What’s happening
with your electrics?
You do not need to diagnose the fault before calling. Find information about common electrical problems below, or speak to us directly.
Call 07915 054696Fuse box keeps tripping?
Repeated trips, an RCD that will not stay on, or a circuit breaker that keeps switching off can leave part of your property without power. Tell us what is happening and we’ll check for a partner electrician who can attend.
Read about tripping fuse boxLost power in your property?
If sockets, lighting or part of your property have stopped working, we can check our network for an electrician. If the power cut affects the surrounding area, your electricity network is the right contact.
Read about loss of powerA socket has stopped working?
A damaged socket or a loss of power to your sockets needs professional attention. Call us with your postcode and a description of the problem so we can check who is available.
Read about faulty socketsLights gone out unexpectedly?
When several lights stop working or a lighting circuit keeps tripping, call us to discuss the problem. We’ll check for an independent electrician who can attend your area.
Read about lighting faultsNeed help outside normal hours?
Understand how evening, weekend and bank-holiday enquiries work before you arrange attendance.
Out-of-hours electrician guideNeed an emergency electrician?
Tell us your postcode and we’ll check who can attend.