OUR DEVELOPING UK NETWORK
Electrical help
in Northern Ireland.
For an electrical fault within a Northern Ireland property, start with its BT postcode and a description of what has happened. We are inviting local electricians to help develop the network; coverage must be checked before attendance.
A property fault or a wider supply interruption?
If the interruption appears to affect neighbouring properties as well, use the electricity-network information on our urgent-help page. Northern Ireland has a different power-cut contact from England, Scotland and Wales. A private electrician callout and a network supply fault are different routes to assistance.
For a farm, rural premises or mixed home-and-business site, tell us which building is affected and how it can be accessed. Describe the symptoms without approaching damaged equipment. We need to check whether a partner has the relevant experience and can attend that particular location.
What happens after you contact us?
We discuss the problem, check for a suitable independent electrician and explain the proposed timing and charges before you agree. If nobody is available, attendance has not been arranged. We do not promise a fixed arrival time.
Read about evening and weekend enquiries or find guidance for your electrical problem.
For fire, smoke or immediate danger, move to safety and call 999. Find the right urgent help.
Questions about Northern Ireland
Do you cover all BT postcodes?+
No. Approved districts are shown on the coverage page as partners join and pass review. Contact us to check a particular property; do not assume attendance is available throughout Northern Ireland.
Is the Republic of Ireland included?+
No. This service is developing a UK network. Seek an appropriate local provider for a property in the Republic of Ireland.
Electrician working in Northern Ireland?
We welcome applications from electricians based in Northern Ireland with clear BT postcode coverage. Tell us about relevant domestic, commercial or industrial experience and your actual working area. This website’s UK network does not imply coverage in the Republic of Ireland.